Introduction

This Privacy Policy explains how Ninety Nine Surveying (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website.

We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Contact Details

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: info@ninetyninesurveying.co.uk

What Data We Collect

We may collect and process the following types of personal data:

* Name
* Email address
* Telephone number (if provided)
* Any information you include in your enquiry
* Technical data such as IP address, browser type, and device information
* Website usage data via cookies

How We Collect Your Data

We collect data in the following ways:

* When you submit an enquiry via our contact form (powered by Fluent Forms)
* When you contact us directly via email
* Automatically through cookies and similar tracking technologies when you browse our website

How We Use Your Data

We use your personal data to:

* Respond to your enquiries and provide requested information
* Communicate with you regarding our services
* Improve our website and user experience
* Maintain the security and performance of our website

Legal Basis For Processing

We process your personal data under the following lawful bases:

* Legitimate interests – to respond to enquiries and operate our business effectively
* Consent – where required for cookies and tracking technologies
* Legal obligations – where we are required to comply with applicable laws

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

When you first visit our site, you will be presented with a cookie banner allowing you to accept or manage cookies.

You can also control cookies through your browser settings.

Data Sharing

We do not sell or rent your personal data.

We may share your data with trusted third parties where necessary to operate our website and services, including:

* Website hosting provider: one.com
* Website tools and plugins used to process enquiries and maintain functionality

All third parties are required to respect the security of your personal data and process it in accordance with the law.

Data Retention

We retain personal data only for as long as necessary to:

* Respond to enquiries
* Maintain business records
* Comply with legal obligations

When data is no longer required, it is securely deleted.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Your Rights

Under UK data protection law, you have the right to:

* Request access to your personal data
* Request correction of inaccurate data
* Request deletion of your data
* Object to processing
* Request restriction of processing
* Request transfer of your data

To exercise any of these rights, please contact us at info@ninetyninesurveying.co.uk.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.